Privacy Policy

1. Introduction

Welcome to NeoHealth (a division of Neotech). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our healthcare technology solutions.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, and contact details
• Professional information (if you are a healthcare provider)
• Healthcare facility information
• IP address, browser type, and device information

2.2 Healthcare Data

For our hospital management systems, we process patient health information (PHI) in compliance with HIPAA and other applicable healthcare data protection regulations. This includes:

• Patient demographics and medical records
• Appointment and treatment information
• Lab results and diagnostic reports
• Billing and insurance information

3. How We Use Your Information

• Provide and maintain our healthcare technology solutions
• Process appointments, billing, and patient management
• Improve our products and services
• Send technical notices, updates, and support messages
• Comply with legal obligations and healthcare regulations
• Prevent fraud and ensure security of our systems

4. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data transmission
• Secure data centres with 24/7 monitoring
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Employee training on data protection

5. Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

• Healthcare providers involved in patient care
• Service providers who assist our operations (under strict confidentiality agreements)
• Legal authorities when required by law
• Business partners with your explicit consent

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt-out of marketing communications
• Request data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect data from children without appropriate authorization.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our website.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

• info@neotech.world | email2ndi@gmail.com
• +91 6622 3560 90
• neotech.world